Privacy Policy

2025 May 01 (Thursday)

Welcome to "Mizugi Space" (hereinafter referred to as "this Website"). This Privacy Policy document (hereinafter referred to as "this Policy") is intended to inform you about how we collect, use, store, and share your personal information, as well as the rights and choices between you and us.

Please read this document carefully to understand our practices regarding your personal data. If you disagree with this Policy, please cease using our website.

This Policy applies to all users of this Website, including but not limited to visitors and registered users. Please note that this privacy policy does not apply to websites linked to this Website that are not managed or affiliated with our site. We recommend that you read the relevant privacy policies carefully when using other websites.

If you have any questions or concerns, please contact our customer service department.

• Personal Data

  When you use the functionalities provided by this Website, we will, based on the service's requirements, ask you to provide necessary personal information, such as your email address and other personal details. We will use this data to complete your orders, send you updates and promotional information about this Website. Except as stated in this document or as specifically declared otherwise, your personal data will not be used for other purposes.

• Log Data

  When you visit this Website, we collect your browsing history, such as browser type, IP address, time and date of visit, pages visited, and the URL, as well as the time spent on each page. This information is only used for maintaining and optimizing our website to provide a better user experience. Rest assured, these data are for internal use only and will never be disclosed.

• Cookies and Similar Technologies

  We use Cookies and related technologies to ensure the smooth operation of the website, for example, to maintain your login status or to remember your preference settings, such as preferred language. You may choose to reject Cookies in your browser settings, but this may affect some website functionalities.

  If you choose to set the highest privacy level in your browser to refuse Cookies, please be aware that this may limit the use of certain features of this Website.

Your personal data on this Website is protected by multiple security measures, including firewalls and antivirus systems. Only authorized personnel are allowed access to your personal information, and they are required to comply with legal regulations and strictly prohibited from unauthorized use of the data.

If it becomes necessary to entrust other entities to provide services due to business needs, this Website will also strictly require them to adhere to confidentiality obligations and undertake necessary inspection procedures to ensure they will comply accordingly.

We commit to using your personal data solely for internal operations and related service provision. Unless we have your explicit consent or are required by law, we will not disclose your personal data to any third party.

The aforementioned does not include the following scenarios:

• With your written consent.
• As explicitly required by law.
• To prevent danger to your life, body, freedom, or property.
• When cooperating with public agencies or academic research institutions for statistical or academic research based on public interest, and the data is processed or collected in such a way that the specific parties cannot be identified by the disclosure method.
• When your actions on the website violate the terms of service or may harm or hinder the rights of the website and other users, or cause damage to anyone, and the website administration deems it necessary to disclose your personal data for identification, contact, or legal action.
• When it is in your best interest.

To ensure the stability and security of our website, all data, files, and other related resources are hosted and managed through Firebase. Firebase is a cloud service platform provided by Google, which assists us in efficiently storing and processing user data.

The data hosted on Firebase may include:

• User Data: Such as registration information, personal settings, and content submitted by users.
• Transaction Records: Including order details and payment information.
• Application Data: Such as user interaction records and usage statistics.

We utilize Firebase's advanced security features to protect your data, ensuring it is not subject to unauthorized access, disclosure, alteration, or destruction. Additionally, Firebase's services comply with the highest industry standards to ensure data security and privacy protection.

To better understand and improve our users' browsing experience, our website utilizes the following third-party analytical tools:

• Google Analytics: We use Google Analytics to track and analyze website traffic, such as the number of visitors, pages visited, and the overall usage of the site. This helps us understand user behavior patterns and improve our website and services.
• Sentry: We use Sentry to monitor our application to ensure its stable operation and quickly identify and fix any issues or errors that arise.

Please note that these tools may collect your data, such as IP address, browser type, operating system, time of access, and pages visited. This data is only used for the above purposes and is protected under our privacy policy.

Our website uses the api.video platform to host and stream our video content. This platform enables us to provide a high-quality video viewing experience to our users. Concurrently, api.video tracks certain user data to help us better understand how our content is being viewed.

The types of data that api.video may collect include:

• Viewing Data: Including the number of views, duration of views, and frequency of views.
• User Interaction: Such as play, pause, and video skipping behaviors.
• Technical Information: Including the user's device type, operating system, browser type, and IP address.

This information will be used to analyze and improve our video content and provide a better personalized experience for our users. We are committed to ensuring the security of these data and will only use them for the above purposes.

Special Notice: If you do not consent to your data being tracked by these tools, please cease using our website.

To provide users with more convenient login options, our website supports third-party login using the following social media accounts:

• Google Login: Users can also choose to register and log in using their Google account. In this process, we will obtain necessary information from your Google account, such as your name and email address.

Please be aware that by choosing to use a third-party login service, you agree to our access to certain personal data on that third-party platform. We will only collect the necessary information for creating and maintaining your account on our website. We commit to strictly protecting the privacy and security of this data.

We recommend that you review the privacy policies of the relevant third-party platforms to learn more about how they handle your personal data.

• NewebPay Payment Processing

  To ensure secure and efficient online payments, our website uses NewebPay as a third-party payment processing service. During transactions, your payment information (including credit card details and transaction amounts) will be processed by NewebPay.

• Data Collection and Use

  In the payment process, NewebPay may collect your personal information for transaction processing and fraud prevention. This information includes:

  • Credit card number
  • Expiry date
  • Security code
  • Transaction amount
  • Transaction date and time

  We do not store your credit card information. Your payment data is transmitted directly to NewebPay through an encrypted channel for secure processing.

• Data Security

  To protect your personal data, NewebPay implements industry-standard security measures, including data encryption and secure communication protocols. We also regularly review our systems and processes to ensure they meet the latest security standards.

• Assisting in Credit Card Information Storage

  To enhance user experience, our website offers a feature to help users store credit card information for future transactions. When you choose to use this feature, your credit card information is securely stored by NewebPay and is not directly managed by us.

• 光貿電子發票 Online Electronic Invoice Issuance

  To ensure the tax compliance of our website, we use the online electronic invoice issuance service provided by 光貿電子發票. After a transaction is completed, your payment details will be uploaded to the Ministry of Finance by 光貿電子發票 and an electronic invoice will be issued.

• Hiding Purchase Details

  Due to the special nature of the products on our website, if you recharge points on our website, it will be displayed as "Online Service" for the purchase item to ensure your consumption privacy.

• Active Donation of Issued Invoices

  Our website will actively donate the electronic invoices to specific public welfare organizations, based on the donation code displayed on the payment page.

• Access and Rectification of Personal Data

  You have the right to access and rectify your personal data. You can exercise these rights by logging into your account or contacting us.

• Deletion of Personal Data

  You have the right to request the deletion of your personal data. If you wish to delete your personal data on our website or believe that we are processing your data unlawfully, please contact customer service. However, please note that, based on operational and regulatory requirements, certain data such as logs and order information will be retained.

• Unsubscribe

  If you do not wish to receive our marketing messages, you can choose to unsubscribe at any time. We will comply with your request and cease sending you any marketing communications.

• Objection and Restriction of Processing

  You have the right to object to our processing of your personal data or request the restriction of processing.

• Complaints

  If you believe that our processing of your personal data violates applicable privacy laws, you have the right to file a complaint with regulatory authorities.

We are committed to complying with all applicable laws and regulations to protect your privacy. In the collection, use, and sharing of your personal data, we will adhere to the following laws and regulations:

• Personal Data Protection Act of the Republic of China (Taiwan): We will protect user personal data in accordance with the Personal Data Protection Act of the Republic of China (Taiwan).

We reserve the right to modify this policy at any time, so we recommend that you regularly review the content of this policy. If you do not agree with any changes we make to this policy, you may choose to discontinue using our website. By continuing to use our website, you indicate your acceptance of the revised terms of this policy.

Upon modification of this policy, we will send notifications to the email address provided by you and publish the new version on the website. We recommend that you periodically review the website and your email for updates to stay informed about the latest policy changes.

If you have any questions or concerns regarding the amendments to this policy, please contact our customer service department.